How to send us your photographs

Adopt the "belt and braces" approach.  Your photographs are very precious.  We have not yet had a photograph lost or damaged in the post so pack it well and send it by "Royal Mail Special Delivery Next Day" or by a similar "tracked" courier service.
Note: We have never had a problem with the slightly cheaper "First Class Post - Recorded delivery" but recently found out from Royal Mail that this is not a fully tracked service but simply "signature on delivery".  Apparently "Special Delivery" is fully tracked and therefore more secure, typical cost is a little over £4.

Please follow these steps precisely:

1. Place your photo carefully between two sheets of cardboard so that it cannot be bent or folded and tape the edges together so that it cannot fall out.
   
2. Write your name and address on the cardboard packaging just in case it becomes separated from the outer envelope, also write "Photo Enclosed".
   
3. Put the cardboard containing the photograph into a sturdy envelope with a brief note describing the work that you would like carried out.
   
4. Make sure that you include your name, address and telephone number.
   
5. Seal the envelope well and write "Photographs - Do Not Bend" on the cover.
   
6. Write our address (shown below) on the front of the envelope.
   
7. Put your name and "return" address on the back.
   
8. Post the envelope to us by "Royal Mail Special Delivery Next Day" or a suitable alternative.

If you cannot separate your photograph from a glass frame or the photograph is very large please telephone us for advice.  Do not post glass without speaking to us first.

You will be contacted as soon as your photographs arrive, this is to put your mind at rest and let you know that they are safe.

There is no need to enclose payment.  Wait until we have given you a quote and you have agreed what needs to be done.  If in doubt, telephone us, we are here to help.  If you are not happy with our estimate we shall return your photograph immediately and pay the return postage ourselves.

The price quoted will not be exceeded.  Payment is by credit card or cheque after you have received the completed photograph.  You trust us with your photograph and we trust you to pay promptly, trust seems to be a rather old fashioned concept these days but a much more pleasant way to work with people.  All our work is guaranteed.  If you are not satisfied, return the copy to us and we shall refund your payment, immediately.

Mail To:

Restore A Photo
Les Sullivan Group Photography Ltd
The Old Magistrates Court
Cross Lane
Melbourn
SG8 6AG

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